Privacy policy.

PRIVACY POLICY

Effective Date: April 18, 2026

This Privacy Policy explains how Rolodex Group collects, uses, stores, discloses, and otherwise processes personal information when you visit www.rldxgroup.com and any related pages, content, features, newsletters, and communications made available through the site (the “Site”), contact us, subscribe to The Index, book time with us through tools made available through the Site, or otherwise engage with us through the Site or in connection with our services.

By using the Site, submitting information to us, or engaging with us through the Site, you acknowledge that you have read this Privacy Policy.

Section 1. Information We Collect

We may collect personal information you choose to provide to us, including when you contact us, complete a form, subscribe to The Index, book a meeting, request information, or otherwise communicate with us.

This information may include:

  • name;

  • email address;

  • phone number;

  • business name and business type;

  • details about your inquiry, project, or requested services;

  • calendar or scheduling details you submit through a booking tool;

  • payment-related information, if you choose to make a payment through a third-party payment processor we use; and

  • any other information you choose to share with us.

We do not store full payment card numbers on our own servers. Payment transactions are processed by third-party payment providers.

We and our service providers may also automatically collect certain information when you visit the Site, including:

  • IP address;

  • browser type;

  • device type;

  • operating system;

  • date and time of access;

  • pages viewed;

  • referral URLs;

  • usage logs and interaction data; and

  • cookie and similar technology data.

We use this information to operate the Site, analyze traffic, improve performance, and support security and fraud prevention.

Section 2. How We Use Information

We may use personal information to:

  • operate, maintain, and improve the Site;

  • respond to inquiries and communicate with you;

  • provide and manage consulting, advisory, or related services you request;

  • process newsletter subscriptions and send email updates;

  • schedule consultations, calls, or meetings;

  • process or facilitate payments, invoices, or related administrative matters;

  • enforce our terms, policies, and agreements;

  • protect the security and integrity of the Site and our business; and

  • comply with legal, regulatory, tax, accounting, or reporting obligations.

Section 3. How We Share Information

We do not sell or rent your personal information for money.

We may share personal information with:

  • vendors and service providers that support our operations, including website hosting, email, scheduling, analytics, and payment processing providers;

  • professional advisors, including legal, accounting, or compliance advisors, when reasonably necessary;

  • government authorities, regulators, courts, or law enforcement when required by law, legal process, or to protect rights, safety, or property; and

  • a successor, purchaser, affiliate, or transferee in connection with a merger, acquisition, sale, restructuring, or other transfer of all or part of our business or assets.

Where applicable, we expect service providers to handle personal information in accordance with their legal obligations and contractual commitments.

Section 4. Service Providers and Tools

Depending on how the Site and our operations are configured, we may use third-party providers to support our business, including:

  • Squarespace for website hosting and related website functionality;

  • Google Workspace for email, calendar, and business communications;

  • Stripe or another third-party processor for payments; and

  • newsletter, scheduling, analytics, or form-processing providers we use in connection with the Site.

These providers may process information on our behalf in connection with the services they provide.

Section 5. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

  • keep the Site functioning properly;

  • understand how visitors use the Site;

  • remember preferences;

  • improve user experience, content, and performance; and

  • support security and fraud prevention.

You can manage cookies through your browser settings. Disabling cookies may affect certain Site functions.

Section 6. Online Tracking and Do Not Track Disclosure

Some web browsers offer a “Do Not Track” setting. At this time, the Site does not respond to browser-based Do Not Track signals in a uniform way.

Third parties, such as hosting, analytics, embedded content, scheduling, or email-related service providers, may collect information about your online activities over time and across different websites to the extent their tools are active on or through the Site.

Section 7. Legal Basis for Processing

If you are located in a jurisdiction that requires a legal basis for processing personal information, we may rely on one or more of the following bases:

  • your consent;

  • performance of a contract or steps taken at your request before entering into a contract;

  • our legitimate interests in operating, securing, improving, and administering our Site and business; and

  • compliance with legal obligations.

Section 8. Emails and Electronic Communications

If you provide your contact information, we may send you emails relating to your inquiry, our services, your booking or payment, Site administration, or other business-related communications.

If you subscribe to The Index or other updates, we may also send you marketing or newsletter emails. You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or by contacting ask@rldxgroup.com.

Even if you opt out of marketing emails, we may still send non-marketing communications related to an inquiry, transaction, service relationship, or administrative matter.

Section 9. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • provide services;

  • operate the Site;

  • maintain appropriate business records;

  • comply with legal, tax, accounting, and regulatory obligations;

  • resolve disputes; and

  • enforce agreements and protect our rights.

Retention periods vary based on the type of information and the purpose for which it was collected.

Section 10. Your Rights and Choices

Depending on your location and applicable law, you may have the right to:

  • request access to personal information we hold about you;

  • request correction of inaccurate personal information;

  • request deletion of personal information;

  • withdraw consent where processing is based on consent;

  • object to or request restriction of certain processing;

  • request information about certain disclosures of personal information; and

  • file a complaint with a regulator or data protection authority, where applicable.

To exercise these rights, contact us at ask@rldxgroup.com. We may need to verify your identity before responding.

If we maintain a process that allows you to review or request changes to personal information collected through the Site, we will describe or facilitate that process through our communications with you.

Section 11. U.S. State Privacy Rights

Residents of certain U.S. states may have additional rights under applicable privacy laws. Those rights may include the right to know, access, correct, delete, or appeal decisions regarding certain privacy requests.

California residents may have additional rights under California law if those laws apply to Rolodex Group.

To submit a privacy request, email ask@rldxgroup.comwith the subject line Privacy Request.

Section 12. Security

We use reasonable administrative, technical, and organizational measures to help protect personal information. No method of transmission over the internet or method of electronic storage is fully secure, and we cannot guarantee absolute security.

Section 13. Children’s Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us and we will take reasonable steps to delete it.

Section 14. Third-Party Links

The Site may contain links to third-party websites, tools, or platforms. We are not responsible for the privacy practices, content, or security of third-party services. Your use of those services is governed by their own terms and policies.

Section 15. International Users

Rolodex Group operates in the United States. If you access the Site from outside the United States, you understand that your information may be transferred to, processed in, and stored in the United States.

Section 16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will post the updated version on this page and update the Effective Date above. Your continued use of the Site after changes are posted means you accept the revised policy.

Section 17. Contact

Rolodex Group
Chicago, Illinois
ask@rldxgroup.com
www.rldxgroup.com